When I took Basic Econ in form 4, one of the first chapter being covered was about your need vs want.
Wikipedia defines the term as below :
Quote
Needs would be defined as goods or services that are physiologically or biologically required for maintaining life. This would include the needs for air, food, water, clothing, shelter, sleep[1]. “Wants” are described as “having a strong desire for something” be it a consumable good, time, or money. Want is often a physiological desire.
Unquote
When I involved in system implementation projects for MNCs, I also came across with this term. Probably rephrase as Must win vs Nice to Have. The concept is still the same however.
From my experience working with Mat Sallehs in designing systems, they would always look deep into ‘Must wins’ first before slowly move towards on those ‘nice to have’. This to ensure that everything is optimumly designed and delivered for usage with quality, money and time well-spent.
However sad to say. Things are very much different in our country. Pardon me. I’ve never really experience it but from numbers of reliable source, it does happen.
Malaysia government, GLCs, often looking at facilities, systems, technologies at the very high-end. A consultant-friend of mine once told, he involved with a project with an oil company in malaysia (i dont wanna say the name) where they want a very complex & fully-automated system. after god knows how many mandays spent, it was delivered. The system was too complex until end-users dont really know how to make full use it.. One who never ride a horse but given to ride a Unicorn.. Ended up as another “White Elephant”..
Another friend of mine told me, a development corporation in Cyberjaya planned to implement a fully integrated up-to-date customer relationship systems which can monitor, track and process calls from customer very much faster and simpler. First question asked when he came to propose the solutions, how many calls the client want to track? His client proudly answered… “3-4 calls per WEEK“. My boss here would probably say “Pure bollocks!!”.. How on earth you need a multi-million system when it alternatively can be done by just a simple spreadsheet?
Last thing I heard, it has not fully went live after 2 years.. And to make it worse, (I strongly believe) this corp is being sourced by government grant..
This kind of scenario keeps on happening.. again and again..
The most recent on the purchase Eurocopter issue.
In a statement issued Friday, Abu Bakar said the ministry chose the Eurocopter EC725 because the company had a complete tender offer that obtained the highest marks based on technical evaluation, an offset package while also being at a reasonable price..
“Eurocopter also offered a system that was proven which also fulfilled the army’s specifications,” he said, adding that the Government had no influence on prices that were offered by the company as bidding was done via an international open tender process.
Does it?
I dont have the answer.. Hopefully it is not another ‘First class facilities but with third world mentality’..
post note {18/10/2008}: this article is a must read..
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